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EWheels Medical EW-M34 Portable Mobility Scooter
EWheels Medical EW-M34 Portable Mobility Scooter
Medical EW-M34 Portable Travel Mobility Scooter by EWheels
Are you searching for a transportable mobility scooter that can easily be broken down, stylish, affordable, and airline friendly? Look no further than the EWheels EW-M34 Portable Travel Mobility Scooter. Not only is this unit easy on your pockets, but it offers many great features not commonly found in other units.
This mobility scooter offers a 39” overall length and has a large, non-slip foot deck giving you plenty of leg room to comfortable place your foot when you are cruising around town. It has a 10 mile battery range and comes with a large front basket that has a carrying handle, so you can remove the basket and go shopping or take your personal items with you when you step away from the scooter.
PORTABLE AND LIGHTWEIGHT:
Having a mobility scooter that is lightweight and easy to carry is a concern for many people. EWheels thought this through and designed the EW-M34 scooter with these elements in mind. This unit can be disassembled into 4 parts in seconds, with the heaviest piece weighing just 28 lbs.
Now there is no need to have an expensive travel carrier on the back of your vehicle. Many of our customers like to travel with this scooter. They simply break the down the scooter, without any tools, place it in the trunk of their vehicle, and reassemble when they get to their destination. Traveling with a mobility scooter has never been easier!
Comfortable with Great Handles
Love the portability. Very easy to take apart and assemble. Comfortable seat. Plenty of power and handles great. Couldn't be happier.
EASY TO USE DESIGN WITH 3 BEAUTIFUL COLOR CHOICES:
Getting in and out of the seat of one of these mobility scooters can be a challenge for some people. With The EW-M34, you have the ability to swivel the seat to the side to easily get on the unit or exit our of it. It also has flip up armrests so there is no object getting in the way.
When charging this portable mobility scooter, you have the option of charging the battery on the unit or taking it off and charging it in your home. This unit now comes in three different color choices of red, blue, or black and it is manufactured with the same high quality materials and craftsmanship that the EWheels brand is known for.
COMFORTABLE SEAT AND BRIGHT HEADLIGHT:
When riding around for hours on end, it is important to have a comfortable seat. The EWheels EW-M34 Portable Mobility Scooter offers a comfortable cushioned executive seat that measures 17" x 15". It folds down flat for easy storage and can also be removed.
There is also two ultra bright LED headlights that help you safely ride at night, so your day doesn't have to end when the sun goes down. EWheels has been making scooters for more than 10 years and all of their mobility scooters meet FDA compliant criteria, quality control process for quality, safety, durability, handling, and they go through their rigorous inspection.
INTERESTED IN HEARING WHAT ONE OF OUR CUSTOMERS HAS TO SAY:
We’re proud of our high-quality products and services, and most proud of the value we’ve delivered to the customers. We can say all we like about our products and services but the only people whose opinions we value – and learn from – are our customers. At Electric Wheelchairs USA, customer satisfaction is our ultimate goal. Watch this video from one of our satisfied customers.
EWheels Medical EW-M34 Benefits & Features:
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Speed control dial
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Adjustable tiller for comfort fit
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Height adjustable executive swivel saddle with movable armrests
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Bright white LED front headlights
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Bright red rear hazard lights
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Removable battery for carging on or off scooter
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Disassembles into 5 easy-to-carry pieces
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Large, non-slip floor deck
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Electric battery gauge
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Executive saddle measures 17” x 16”
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Adjustable armrests
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Large detachable basket with carry handle
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Electric horn
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Reverse button
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Key start
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Heavy duty front steel bumper
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Designer aluminum wheels with solid rubber tires (never get a flat)
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FDA Certified
| Top Speed: | 4.50 mph |
|---|---|
| Drive Range: | 10.00 miles |
| Weight Capacity: | 300.00 Lbs |
| Heaviest Piece: | 28 lbs. |
| Ground Clearance: | 2.00" |
| Disassembles: | Yes |
| Delta Tiller: | No |
| Adjustable Tiller: | Yes |
| Seat Width: | 17" |
| Seat Depth: | 16 |
| Max Seat to Ground Height: | 22" |
| Lowest Seat to Ground Height: | 20" |
| Max Seat to Deck Height: | 3.5" |
| Multiple Seating Options: | No |
| Power Elevating Seat: | No |
| Height Adjustable Seat: | Yes |
| High-Back Seat: | No |
| Armrest Options: | Flip-Back |
| Flip-Back Armrests: | Yes |
| Wheel Type: | Four Wheeled |
| Front Wheel Size: | 8" |
| Rear Wheel Size: | 8" |
| Air-Filled (Pneumatic) Tires: | No |
| Overall Width: | 20" |
| Overall Length: | 39" |
| Axle-to-Axle Length: | 27.50" |
| Foldable: | Yes |
| Battery Type: | (2) 12V 12AH |
| Batteries Included: | Yes |
| Battery Charger Type: | Off Board |
| Drive Type: | Rear-Wheel Drive |
| Braking System: | Electro-mechanical Brakes |
| Basket Included: | Yes |
| Headlight: | Yes |
| Weight Without Batteries: | 72.50 lbs. |
| Battery Pack Weight: | 19.50 lbs. |
| Seat Section Weight: | 15.00 lbs. |
| Product Weight: | 92 lbs. |
Warranty Information for the EWheels EW-M34 Travel Scooter
This warranty is extended only to the original purchaser of the product. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state.
3 Years - Frame components: including platform, seat post, and frame
1 Year - Electronic components
6 Months - Batteries
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
This Warranty excludes:
Battery Charger: The charger carries a 30 day warranty.
Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, throttle, brakes, motor brushes, fuses, plastic shrouds and footrest covers)
Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, commercial use, or use other than normal.
Used other than for the purpose of the purchaser’s mobility.
Repairs and/or modifications made to any part of the scooter without specific and prior consent from E-Wheels
Our goal is to keep the ordering process as simple as possible. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been shipped.
Please read through this order guide so you know what to expect once you place an order with us.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@electricwheelchairsusa.com.
Damages:
Upon delivery please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to info@electricwheelchairsusa.com. We will get in touch with the manufacturers on your behalf to process any claims.
Returns
- Our policy lasts 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.
- If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.
- If the product is damaged or shows signs of use, you may be responsible costs to repair the item to return it to new and sellable condition.
- All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer. You must contact Electric Wheelchairs USA to initiate the return.
- There are certain situations where only partial refunds are granted (if applicable).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take a little time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearanced items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@electricwheelchairsusa.com or call us at: 1-800-682-9444.
Shipping
To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking Fee
Returned products will require a restocking fee of up 25% of the original purchase price. Customer must also pay for all shipping costs associated with the purchase and return.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% admin fee, whether or not your order has shipped. If the order has left one of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well.
We Are Electric Wheelchair and Mobility Scooter Experts.
We’re not a huge, nameless corporate giant. When you call Electric Wheelchairs USA, a friendly mobility specialist will pick up the phone and answer any questions that you may have. We are passionate about the products we sell, whether it be Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, or Mobility Accessories. We are also very passionate about our customers and we guarantee that you will get the attention that you deserve, no matter what questions or concerns you may have. Our goal is to be the most customer-centric brand in the Mobility Industry. Our customers include the elderly, disabled, obese, or simply anyone who is wanting to regain their mobility and independence so they can enjoy life just like everyone else.
OUR COMMITMENT TO YOU
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World-class customer service.
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FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
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Every Mobility Product comes 95% assembled with very little assembly required.
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We guarantee that our prices are the lowest online.
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We have been in business since 2013 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Get Your Freedom Back"
At Electric Wheelchairs USA, our mission is to help you regain your independence and enjoy the freedom you deserve. Our products have allowed disabled, obese, and elderly people get moving again. We believe mobility scooters and electric wheelchairs have made revolutionary technological improvements which have allowed people to move around town and experience life like they never thought possible. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
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100% Secure Shopping
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We Value Your Privacy
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Trusted Brand Names
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Authorized Online Dealer
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Best Return Policy
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Free Shipping Every day
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Low Price Guarantee
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Satisfaction Guarantee
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Courteous Sales Experts
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Lucrative Affiliate Program
WORRIED ABOUT PRICE?
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We are an authorized dealer for our suppliers and we ship directly from their warehouse.
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With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
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We offer fast free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric wheelchair or mobility scooter is a significant investment so we want to make the buying process is as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com.
MEET THE FOUNDER
The owner, Robert, started Electric Wheelchairs USA to help those who want to become mobile and regain their independence, no matter if they are older, are healing, have an injury, a disability, or suffer from obesity.
In 2013, Robert was introduced to electric wheelchairs when his next door neighbor Leroy broke his hip and was not able to walk. He needed help getting around because Leroy lived an active lifestyle and he did not want to give up, so Robert was determined to find a solution to give Leroy his independence back.
Robert was raised by his mother and came from a single parent home. Knowing that, Leroy took Robert under his wing while he was growing up and the two became very close and formed a special bond.
Read the whole story of how Leroy had a huge impact on Robert's life.
Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. He decided to start a brand new website called electricwheelchairsusa.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
CONTACT US
You can call our customer support team from 9am-6pm EST Monday-Saturday at (800) 682-9444.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@electricwheelchairsusa.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 1123 N. Eutaw St. Suite 206 Baltimore, MD
We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about electric wheelchairs or mobility scooters, why you should get one, what they are, how they work, and when the best time to get one is, check out our mobility comparison guide, our electric wheelchair buying guide, or our mobility scooter buying guide.
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We believe that you deserve the best prices online and we work hard to do ensure of that. If you see another online website that has a lower price than us within 6 months of your date of purchase, please let us know and we’ll be happy to refund the difference to your original payment method. Simply email us the link at info@electricwheelchairsusa.com to the exact product and brand from our website and also the link from our competitors website so we can inspect the pricing and we will review your submission and apply a credit if it qualifies for one.
Our Low Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Low Price Guarantee must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Explore Our Financing Options at Electric Wheelchairs USA
At Electric Wheelchairs USA, we understand the importance of flexible payment options. That's why we offer two convenient financing choices to accommodate your budget: Klarna and Shop Pay, in partnership with Affirm, which allows for installment payments.
Our Financing Providers:
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Klarna: A leading European bank, Klarna provides smooth and flexible payment solutions. With Klarna, you can select an installment plan that fits your financial situation.
Note: Monthly financing through Klarna is issued by WebBank, member FDIC. For California residents, loans are made or arranged pursuant to a California Financing Law license. For more information, please visit our Klarna financing page.
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Shop Pay: In partnership with Affirm, Shop Pay offers you the option to pay in installments, making it easier to budget for your purchase. This option provides a transparent and straightforward way to spread your payments over time.
How to Apply for Financing:
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Add to Your Cart: Select the product(s) you wish to purchase and add them to your cart.
2. Proceed to Checkout: After selecting your items, go to the checkout page.
3. Enter Your Shipping Details: Provide your shipping address.
4. Select a Financing Option: Choose between Klarna and Shop Pay for your financing. You will be redirected to the respective platform to complete your application.
5. Enjoy Your Purchase: Once your financing is approved, relax and anticipate the arrival of your mobility product.
Financing Terms and Eligibility:
- The terms of financing, such as interest rates and repayment periods, will vary based on the chosen provider and your creditworthiness.
- Eligibility requirements may include age, residency, and credit history checks. Please review the specific criteria of each provider during the application process.
For additional support or to explore our products, please visit our FAQ page or contact our customer service team. We're here to ensure you find the right mobility solution with a payment plan that suits your needs.
Medical EW-M34 Portable Travel Mobility Scooter by EWheels
Are you searching for a transportable mobility scooter that can easily be broken down, stylish, affordable, and airline friendly? Look no further than the EWheels EW-M34 Portable Travel Mobility Scooter. Not only is this unit easy on your pockets, but it offers many great features not commonly found in other units.
This mobility scooter offers a 39” overall length and has a large, non-slip foot deck giving you plenty of leg room to comfortable place your foot when you are cruising around town. It has a 10 mile battery range and comes with a large front basket that has a carrying handle, so you can remove the basket and go shopping or take your personal items with you when you step away from the scooter.
PORTABLE AND LIGHTWEIGHT:
Having a mobility scooter that is lightweight and easy to carry is a concern for many people. EWheels thought this through and designed the EW-M34 scooter with these elements in mind. This unit can be disassembled into 4 parts in seconds, with the heaviest piece weighing just 28 lbs.
Now there is no need to have an expensive travel carrier on the back of your vehicle. Many of our customers like to travel with this scooter. They simply break the down the scooter, without any tools, place it in the trunk of their vehicle, and reassemble when they get to their destination. Traveling with a mobility scooter has never been easier!
Comfortable with Great Handles
Love the portability. Very easy to take apart and assemble. Comfortable seat. Plenty of power and handles great. Couldn't be happier.
EASY TO USE DESIGN WITH 3 BEAUTIFUL COLOR CHOICES:
Getting in and out of the seat of one of these mobility scooters can be a challenge for some people. With The EW-M34, you have the ability to swivel the seat to the side to easily get on the unit or exit our of it. It also has flip up armrests so there is no object getting in the way.
When charging this portable mobility scooter, you have the option of charging the battery on the unit or taking it off and charging it in your home. This unit now comes in three different color choices of red, blue, or black and it is manufactured with the same high quality materials and craftsmanship that the EWheels brand is known for.
COMFORTABLE SEAT AND BRIGHT HEADLIGHT:
When riding around for hours on end, it is important to have a comfortable seat. The EWheels EW-M34 Portable Mobility Scooter offers a comfortable cushioned executive seat that measures 17" x 15". It folds down flat for easy storage and can also be removed.
There is also two ultra bright LED headlights that help you safely ride at night, so your day doesn't have to end when the sun goes down. EWheels has been making scooters for more than 10 years and all of their mobility scooters meet FDA compliant criteria, quality control process for quality, safety, durability, handling, and they go through their rigorous inspection.
INTERESTED IN HEARING WHAT ONE OF OUR CUSTOMERS HAS TO SAY:
We’re proud of our high-quality products and services, and most proud of the value we’ve delivered to the customers. We can say all we like about our products and services but the only people whose opinions we value – and learn from – are our customers. At Electric Wheelchairs USA, customer satisfaction is our ultimate goal. Watch this video from one of our satisfied customers.
EWheels Medical EW-M34 Benefits & Features:
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Speed control dial
-
Adjustable tiller for comfort fit
-
Height adjustable executive swivel saddle with movable armrests
-
Bright white LED front headlights
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Bright red rear hazard lights
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Removable battery for carging on or off scooter
-
Disassembles into 5 easy-to-carry pieces
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Large, non-slip floor deck
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Electric battery gauge
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Executive saddle measures 17” x 16”
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Adjustable armrests
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Large detachable basket with carry handle
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Electric horn
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Reverse button
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Key start
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Heavy duty front steel bumper
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Designer aluminum wheels with solid rubber tires (never get a flat)
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FDA Certified
| Top Speed: | 4.50 mph |
|---|---|
| Drive Range: | 10.00 miles |
| Weight Capacity: | 300.00 Lbs |
| Heaviest Piece: | 28 lbs. |
| Ground Clearance: | 2.00" |
| Disassembles: | Yes |
| Delta Tiller: | No |
| Adjustable Tiller: | Yes |
| Seat Width: | 17" |
| Seat Depth: | 16 |
| Max Seat to Ground Height: | 22" |
| Lowest Seat to Ground Height: | 20" |
| Max Seat to Deck Height: | 3.5" |
| Multiple Seating Options: | No |
| Power Elevating Seat: | No |
| Height Adjustable Seat: | Yes |
| High-Back Seat: | No |
| Armrest Options: | Flip-Back |
| Flip-Back Armrests: | Yes |
| Wheel Type: | Four Wheeled |
| Front Wheel Size: | 8" |
| Rear Wheel Size: | 8" |
| Air-Filled (Pneumatic) Tires: | No |
| Overall Width: | 20" |
| Overall Length: | 39" |
| Axle-to-Axle Length: | 27.50" |
| Foldable: | Yes |
| Battery Type: | (2) 12V 12AH |
| Batteries Included: | Yes |
| Battery Charger Type: | Off Board |
| Drive Type: | Rear-Wheel Drive |
| Braking System: | Electro-mechanical Brakes |
| Basket Included: | Yes |
| Headlight: | Yes |
| Weight Without Batteries: | 72.50 lbs. |
| Battery Pack Weight: | 19.50 lbs. |
| Seat Section Weight: | 15.00 lbs. |
| Product Weight: | 92 lbs. |
Warranty Information for the EWheels EW-M34 Travel Scooter
This warranty is extended only to the original purchaser of the product. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state.
3 Years - Frame components: including platform, seat post, and frame
1 Year - Electronic components
6 Months - Batteries
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter.
This Warranty excludes:
Battery Charger: The charger carries a 30 day warranty.
Consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, throttle, brakes, motor brushes, fuses, plastic shrouds and footrest covers)
Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, commercial use, or use other than normal.
Used other than for the purpose of the purchaser’s mobility.
Repairs and/or modifications made to any part of the scooter without specific and prior consent from E-Wheels
Our goal is to keep the ordering process as simple as possible. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been shipped.
Please read through this order guide so you know what to expect once you place an order with us.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@electricwheelchairsusa.com.
Damages:
Upon delivery please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to info@electricwheelchairsusa.com. We will get in touch with the manufacturers on your behalf to process any claims.
Returns
- Our policy lasts 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.
- If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.
- If the product is damaged or shows signs of use, you may be responsible costs to repair the item to return it to new and sellable condition.
- All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer. You must contact Electric Wheelchairs USA to initiate the return.
- There are certain situations where only partial refunds are granted (if applicable).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take a little time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearanced items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@electricwheelchairsusa.com or call us at: 1-800-682-9444.
Shipping
To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking Fee
Returned products will require a restocking fee of up 25% of the original purchase price. Customer must also pay for all shipping costs associated with the purchase and return.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% admin fee, whether or not your order has shipped. If the order has left one of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well.
We Are Electric Wheelchair and Mobility Scooter Experts.
We’re not a huge, nameless corporate giant. When you call Electric Wheelchairs USA, a friendly mobility specialist will pick up the phone and answer any questions that you may have. We are passionate about the products we sell, whether it be Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, or Mobility Accessories. We are also very passionate about our customers and we guarantee that you will get the attention that you deserve, no matter what questions or concerns you may have. Our goal is to be the most customer-centric brand in the Mobility Industry. Our customers include the elderly, disabled, obese, or simply anyone who is wanting to regain their mobility and independence so they can enjoy life just like everyone else.
OUR COMMITMENT TO YOU
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World-class customer service.
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FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
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Every Mobility Product comes 95% assembled with very little assembly required.
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We guarantee that our prices are the lowest online.
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We have been in business since 2013 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Get Your Freedom Back"
At Electric Wheelchairs USA, our mission is to help you regain your independence and enjoy the freedom you deserve. Our products have allowed disabled, obese, and elderly people get moving again. We believe mobility scooters and electric wheelchairs have made revolutionary technological improvements which have allowed people to move around town and experience life like they never thought possible. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
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100% Secure Shopping
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We Value Your Privacy
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Trusted Brand Names
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Authorized Online Dealer
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Best Return Policy
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Free Shipping Every day
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Low Price Guarantee
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Satisfaction Guarantee
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Courteous Sales Experts
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Lucrative Affiliate Program
WORRIED ABOUT PRICE?
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We are an authorized dealer for our suppliers and we ship directly from their warehouse.
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With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
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We offer fast free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric wheelchair or mobility scooter is a significant investment so we want to make the buying process is as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com.
MEET THE FOUNDER
The owner, Robert, started Electric Wheelchairs USA to help those who want to become mobile and regain their independence, no matter if they are older, are healing, have an injury, a disability, or suffer from obesity.
In 2013, Robert was introduced to electric wheelchairs when his next door neighbor Leroy broke his hip and was not able to walk. He needed help getting around because Leroy lived an active lifestyle and he did not want to give up, so Robert was determined to find a solution to give Leroy his independence back.
Robert was raised by his mother and came from a single parent home. Knowing that, Leroy took Robert under his wing while he was growing up and the two became very close and formed a special bond.
Read the whole story of how Leroy had a huge impact on Robert's life.
Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. He decided to start a brand new website called electricwheelchairsusa.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
CONTACT US
You can call our customer support team from 9am-6pm EST Monday-Saturday at (800) 682-9444.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@electricwheelchairsusa.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 1123 N. Eutaw St. Suite 206 Baltimore, MD
We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about electric wheelchairs or mobility scooters, why you should get one, what they are, how they work, and when the best time to get one is, check out our mobility comparison guide, our electric wheelchair buying guide, or our mobility scooter buying guide.
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We believe that you deserve the best prices online and we work hard to do ensure of that. If you see another online website that has a lower price than us within 6 months of your date of purchase, please let us know and we’ll be happy to refund the difference to your original payment method. Simply email us the link at info@electricwheelchairsusa.com to the exact product and brand from our website and also the link from our competitors website so we can inspect the pricing and we will review your submission and apply a credit if it qualifies for one.
Our Low Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Low Price Guarantee must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Explore Our Financing Options at Electric Wheelchairs USA
At Electric Wheelchairs USA, we understand the importance of flexible payment options. That's why we offer two convenient financing choices to accommodate your budget: Klarna and Shop Pay, in partnership with Affirm, which allows for installment payments.
Our Financing Providers:
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Klarna: A leading European bank, Klarna provides smooth and flexible payment solutions. With Klarna, you can select an installment plan that fits your financial situation.
Note: Monthly financing through Klarna is issued by WebBank, member FDIC. For California residents, loans are made or arranged pursuant to a California Financing Law license. For more information, please visit our Klarna financing page.
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Shop Pay: In partnership with Affirm, Shop Pay offers you the option to pay in installments, making it easier to budget for your purchase. This option provides a transparent and straightforward way to spread your payments over time.
How to Apply for Financing:
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Add to Your Cart: Select the product(s) you wish to purchase and add them to your cart.
2. Proceed to Checkout: After selecting your items, go to the checkout page.
3. Enter Your Shipping Details: Provide your shipping address.
4. Select a Financing Option: Choose between Klarna and Shop Pay for your financing. You will be redirected to the respective platform to complete your application.
5. Enjoy Your Purchase: Once your financing is approved, relax and anticipate the arrival of your mobility product.
Financing Terms and Eligibility:
- The terms of financing, such as interest rates and repayment periods, will vary based on the chosen provider and your creditworthiness.
- Eligibility requirements may include age, residency, and credit history checks. Please review the specific criteria of each provider during the application process.
For additional support or to explore our products, please visit our FAQ page or contact our customer service team. We're here to ensure you find the right mobility solution with a payment plan that suits your needs.
Need Help Choosing The Best Product For You?
Schedule a call with one our mobility experts and they will help you pick the right product for your needs.
Book A Call
QUESTIONS & ANSWERS
Ask a Question-
I need an main circuit board for my EW-M34 medical.
Please contact EWheels directly regarding this. You can find their contact info on their website.
- Brian -
Do you sell replacement charging cords? We lost the half with the transformer.
Please contact E-wheels directly. They can help you out with this.
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What is the total weight and weight of heaviest piece? Does it fit in sedan trunk for transport?
The weight of the heaviest piece is 28 lbs. Yes, This scooter is completely portable and you can easily fit it in a sedan trunk.
- Brian -
Can I order a replacement key?
No, We don't sell replacement keys.
- Brian -
Does this product ship to Mexico
No, We only ship lower 48 US states.
- Brian -
By unassembled do you mean in the 4 parts? Can I buy an extra battery if so how much?
Once disassembled, the unit is about 5 pieces. An additional battery is pack is $350.
-Brian -
What is weight capacity?
The weight capacity of this unit is 300 lbs.
-Brian -
Can I get lithium or gel batteries for it? Upgrade capacity?
I'm sorry, there is only one size battery for this unit.
-Brian -
Are higher amp he batteries available for this unit
Unfortunately, there is only one battery type for this model.
-Stacy -
Do you carry the battery charger, mine was stolen while shopping and I cannot charge my scooter?
yes, we can get a charger for you. Give us a call at 800-682-9444 and one of our agents will be happy to assist you.
-Stacy -
Do you carrying this one in 500 pound capacity because weigh over 300 pounds
This unit we only have this style with this wait compacity. We do offer some heavy duty units though. You can view them here:
https://www.electricwheelchairsusa.com/pages/financing
-Stacy -
What is the turning radius of the M 34
The turning radius on this unit is 58".
-Robert -
Does this unit work in the rain
This unit is water resistant, but not waterproof. Obviously, it is used outdoors or indoors can can withstand a little moisture, but it is electric and we do not recommend submerging or leaving out in the rain.
-Stacy -
Where we live we have pretty steep ramps will the EW-m34 handle them.my wife weighs 160 or so? Also we have brick lined side walks will the tires take so punishment?
This unit offers a 10-12 degree incline rating. Without seeing the ramp or the brick lined sidewalks, it is difficult to answer that question.
-Stacy -
Can you tell me if my medicaid will pay for this electric chair
Unfortunately, we cannot accept medicaid or insurance. However, we do offer financing. You can view how it works here:
https://www.electricwheelchairsusa.com/pages/financing
-Stacy -
I’m a big guy. What is the weight limit?
The weight capacity for this unit is 300 lbs.
-Stacy -
What’s the turning range
The turning radius on this unit is 58"
-Stacy -
How many batteries on scooter? Are the batteries gel-type or cell-type?????
This unit operates off of 2 batteries that go inside the battery pack located under the seat (these come with the unit). These batteries are sealed and it is airline approved. -Stacy
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Can I get a discount if I buy 2
Sure, if you purchase 2 units, simply use coupon code MAGIC5 at checkout to receive 5% off your order. -Stacy
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I love the MW34 Medical Motor Scooter, and the price of $799, would be o.k. right now; however, I am moving across town February 12th and would prefer it be delivered, unnassembled to new address then. Any way to lock in the $799?? Also, how many batteries in the unit? How long do they last? How are they charged - could an extension cord to a 110V work?
Sure that is not a problem. You can purchase the unit now and the unit will ship when you give us the ok. Simply give us a call at 800-682-9444 and one of our customer service agents will be happy to assist you. -Stacy
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How long will it take to get to Florida? Can you call me 561 676-4858
Once an order is processed, it takes 1-3 business days to ship. Once it ships, it takes an additional 3-5 business days for it to arrive to you. -Stacy
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Ow fast does it travel?
This unit has a maximum speed of 4.5 mph. -Stacy
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Do you deliver to Puerto Rico
Unfortunately, we only ship the Lower 48 USA. -Stacy
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How heavy is the battery to lift?
The battery weight on this unit is 20 lbs. -Stacy
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Do you have payment plans I need one but dont have that kind of money in a lump sum.
Thank you so much for contacting us. We do offer very easy to use financing options. You can view how it works here:
https://www.electricwheelchairsusa.com/pages/financing
-Stacy -
I like this you can't hold for me I going to get 10/3
Thank you for contacting us. We can't hold an order, but if you want to place it, we can process your order and ship it out on 10/3. If you have any questions, feel free to call us at 800-682-9444.
-Stacy -
Hi, can I order a replacement battery for my e wheels medical scooter
Certainly! You may call us at 800-682-9444, and we will be more than happy to help you order a replacement battery for your scooter.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST. -
What is the turning radius?
Hello. Great question! The turning radius of the EW-M34 is an impressive 60 inches! This means you can easily maneuver and navigate through tight spaces with utmost ease and confidence. No need to worry about getting stuck or facing obstacles, as the EW-M34's excellent turning radius ensures smooth and effortless turns. It's all about giving you the freedom to move around comfortably and independently. Experience the joy of unrestricted mobility with the EW-M34!
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST.
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Does Medicare help with part of the cost for EWheels portable mobility scooter?
Hi! Thank you for reaching out to us regarding our mobility device. Unfortunately, we do not accept insurance but we do offer financing options to help make our products more accessible and affordable for our customers. Our financing program allows you to pay for your purchase over time, with flexible payment plans to fit your budget. You can learn more about our financing options by visiting our website at https://www.electricwheelchairsusa.com/pages/financing. If you have any questions or need assistance with the financing process, please do not hesitate to contact us. We are always here to help. Thank you for considering Electric Wheelchairs USA for your mobility needs.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST. -
I need a replacement wig wag for my e35 scooter where can I purchase one?
Hi! Thank you for the question. We are here to assist you in finding the replacement part for your scooter. For better assistance, please feel free to reach us at 800-682-9444.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST.
EWheels Medical EW-M34 Portable Mobility Scooter
This scooter worked great for what I needed, it fit in my car. I did need another person to help with getting it out and in the car. I wish the charging of the battery was more clear. The book doesn’t say a lot, and videos are conflicting. The 2 small wheels on the back, one came broken, I would like to have that fixed.
So far looks good. We are going on a cruise 7/30/23 and bought it for that. So, really haven’t used it other than inside the house as a test.
So far so good! LOVE IT!
ordering was very easy. scooter was easy to track during shipping. received shipment as specified. overall review is every step of the order was the best I have ever experienced when ordering online!
I can enjoy going to events that require a lot of “walking” again. Fairs, car shows, etc. No more stopping to “take a break”. Easy to load and unload from my Mazda 5. Still room for groceries or suitcases while the scooter is in the car. I highly recommend it. Competitive price and a quality item.
