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Pride Mobility Go-Go Endurance Li Travel Mobility Scooter
FSA/HSA Payments Accepted
Pride Mobility Go-Go Endurance Li Travel Mobility Scooter
FDA Class II Medical Device*
FSA/HSA Payments Accepted
Go-Go Endurance Li Travel Mobility Scooter by Pride Mobility
Are you looking for a portable mobility scooter that offers a lithium-ion battery? How about one that is made by one of the trusted brands in the industry? Well, you have found it! Introducing the newest addition to Pride Mobility's mobility scooter line called the Endurance.
FRONT & REAR SUSPENSION:
The Endurance is very similar to Pride's Go-Go LX CTS Scooter and has a very similar design and foot print. However, one difference that makes this unit exceptional is that it comes standard with both front and rear suspension. This is something that many of our customers are interested in as it alleviates pain in the user's back and overall just creates a smoother ride.
LITHIUM ION BATTERY:
One feature that makes this transportable mobility scooter very popular is that it comes with a lithium battery. With a lithium battery, the battery is going to last about 5 times longer than a standard sealed lead acid battery. Not distance wise, but year wise or just simply the longevity of the battery.
BREAKS DOWN FOR EASY TRANSPORT:
The Endurance is also great for someone who is active and wants to take their scooter with them. It breaks down into 5 easy to manage pieces and is done so without the use of any tools. With the heaviest piece weighing just 41 lbs, most people can disassemble and transport this scooter without any problems. And reassembling is equally as easy as taking apart!
GREAT OVERALL SPECIFICATIONS:
With the Endurance, you have 2 battery options. One is the 8AH battery, which is approved for airline travel and can last up to 7.2 miles on a single charge. The other battery option is the 16AH battery which doubles the range of the battery and lasts up to 14.2 miles on a single charge. However, this battery is not approved for airline travel.
This mobility scooter also comes with an above standard weight capacity of 325 lbs , has 8" front a rear tires, has a top speed of just over 4 mph, and comes with two color choices of red or grey. Perhaps best of all, is this scooter is made by one of the best brands in the industry, Pride Mobility, which also has one of the best warranties in the industry which includes 1 year of in home service!
Pride Mobility Go-Go Endurance Li Benefits & Features:
- 325 lb. weight capacity
- Standard 8 Ah airline-safe* lithium-ion battery pack or upgrade to the 16Ah MAXX** battery box for additional range
- Maximum speed up to 4.2 mph
- 48.25” turning radius
- Up to 7.2 miles (8Ah*); Up to 14.4 miles (16Ah** MAXX) per charge
- 17”x17” or 20”x18” swivel seat with flip-up, height and angle adjustable armrests
- Pride’s front and rear suspension CTS Suspension provides a smooth, comfortable ride over varied terrain
- Delta tiller with ergonomic wraparound handles lets you operate the scooter and rest your wrists
- Feather-touch disassembly permits simple frame separation with only one hand and easily disassembles into five super lightweight pieces
- High-intensity LED headlight on tiller
- Off-board charger port conveniently on your tiller
- Pride’s exclusive black, non-scuffing tires
- Includes two sets of easily changeable Garnet Red (matte) and Euro Grey colored shrouds
***FDA Class II Medical Device
* Note: Transport of this item on commercial aircraft is subject to federal regulations and airline policy. Please consult your airline prior to your flight to ensure your Go Go® Endurance and its lithium-ion batteries are permitted.
** Does not meet airline requirements.
| Max Speed | 4.00 mph |
|---|---|
| Scooter Disassembles: | Yes |
| Scooter Drive Range: | 7.20 miles |
| Heaviest Piece: | 40.75 lbs. |
| Suspension | Yes |
| Seat Widths: | 17"/20" |
| Delta Tiller: | Yes |
| Quick-Ship: | No |
| Weight Capacity: | 325 lbs |
| Turning Radius: | 48" |
| Ground Clearance: | 3.25" |
| Max Seat to Ground Height: | 22.75" |
| Lowest Seat to Ground Height: | 21.25" |
| Max Seat to Deck Height: | 17.75" |
| Multiple Seating Options: | No |
| Height Adjustable Seat: | Yes |
| High-Back Seat: | No |
| Armrest Options: | Flip-Back |
| Flip-Back Armrests: | Yes |
| Wheel Type: | Four Wheeled |
| Front Wheel Size: | 8" |
| Rear Wheel Size: | 8" |
| Air-Filled (Pneumatic) Tires: | No |
| Overall Width: | 20.5" |
| Overall Length: | 42" |
| Transportable/Collapsible: | Yes |
| Foldable: | No |
| Battery Type: | 16AH |
| Batteries Included: | Yes |
| Larger Battery Option: | No |
| Drive Type: | Rear-Wheel Drive |
| One-Hand Operation: | Yes |
| Basket Included: | Yes |
| Headlight: | Yes |
| Extended Base: | No |
| Weight Without Batteries: | 76.00 lbs. |
| Battery Pack Weight: | 8.00 lbs. |
| Expedited Shipping Available: | Yes |
| Charging Port Location: | Battery Box |
Warranty Information for the Pride Mobility Go-Go Endurance Li
For the lifetime of your product from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship: Structural Frame Components, including:
•Main Frame - Fork - Seat Post - Tiller Frame
TWO-YEAR LIMITED WARRANTY
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
•Transaxle
•Brake
•Bushings
•Bearings
•Motor Brake (electronic function ONLY)
Also, electronic assemblies including:
•Electronic Controllers
•Chargers
•Harnesses
•Any Other Electrical Subassembly
SIX-MONTH WARRANTY
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.RECONDITIONED UNITS WARRANTY
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
WARRANTY EXCLUSIONS This warranty does not extend to those items which may require replacement due to normal wear and tear.
•ABS Plastic Shrouds
•Motor Brushes
•Upholstery and Seating
•Brake Pads
•Tires and Tubes
•Fuses/Bulbs
•Circumstances beyond the control of Pride
•Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products
•Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage or failure caused by:
•Contamination
•Abuse, misuse, accident, or negligence
•Battery fluid spillage or leakage
•Use other than normal design specifications
•Improper operation, maintenance, or storage
NOTE: If there is an increase in the operational noise level in the transaxle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.
Our goal is to keep the ordering process as simple as possible. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been shipped.
Please read through this order guide so you know what to expect once you place an order with us.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@electricwheelchairsusa.com.
Damages:
Upon delivery please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to info@electricwheelchairsusa.com. We will get in touch with the manufacturers on your behalf to process any claims.
Returns
- Our policy lasts 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.
- If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.
- If the product is damaged or shows signs of use, you may be responsible costs to repair the item to return it to new and sellable condition.
- All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer. You must contact Electric Wheelchairs USA to initiate the return.
- There are certain situations where only partial refunds are granted (if applicable).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take a little time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearanced items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@electricwheelchairsusa.com or call us at: 1-800-682-9444.
Shipping
To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking Fee
Returned products will require a restocking fee of up 25% of the original purchase price. Customer must also pay for all shipping costs associated with the purchase and return.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% admin fee, whether or not your order has shipped. If the order has left one of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well.
We Are Electric Wheelchair and Mobility Scooter Experts.
We’re not a huge, nameless corporate giant. When you call Electric Wheelchairs USA, a friendly mobility specialist will pick up the phone and answer any questions that you may have. We are passionate about the products we sell, whether it be Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, or Mobility Accessories. We are also very passionate about our customers and we guarantee that you will get the attention that you deserve, no matter what questions or concerns you may have. Our goal is to be the most customer-centric brand in the Mobility Industry. Our customers include the elderly, disabled, obese, or simply anyone who is wanting to regain their mobility and independence so they can enjoy life just like everyone else.
OUR COMMITMENT TO YOU
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World-class customer service.
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FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
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Every Mobility Product comes 95% assembled with very little assembly required.
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We guarantee that our prices are the lowest online.
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We have been in business since 2013 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Get Your Freedom Back"
At Electric Wheelchairs USA, our mission is to help you regain your independence and enjoy the freedom you deserve. Our products have allowed disabled, obese, and elderly people get moving again. We believe mobility scooters and electric wheelchairs have made revolutionary technological improvements which have allowed people to move around town and experience life like they never thought possible. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
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100% Secure Shopping
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We Value Your Privacy
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Trusted Brand Names
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Authorized Online Dealer
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Best Return Policy
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Free Shipping Every day
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Low Price Guarantee
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Satisfaction Guarantee
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Courteous Sales Experts
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Lucrative Affiliate Program
WORRIED ABOUT PRICE?
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We are an authorized dealer for our suppliers and we ship directly from their warehouse.
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With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
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We offer fast free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric wheelchair or mobility scooter is a significant investment so we want to make the buying process is as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com.
MEET THE FOUNDER
The owner, Robert, started Electric Wheelchairs USA to help those who want to become mobile and regain their independence, no matter if they are older, are healing, have an injury, a disability, or suffer from obesity.
In 2013, Robert was introduced to electric wheelchairs when his next door neighbor Leroy broke his hip and was not able to walk. He needed help getting around because Leroy lived an active lifestyle and he did not want to give up, so Robert was determined to find a solution to give Leroy his independence back.
Robert was raised by his mother and came from a single parent home. Knowing that, Leroy took Robert under his wing while he was growing up and the two became very close and formed a special bond.
Read the whole story of how Leroy had a huge impact on Robert's life.
Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. He decided to start a brand new website called electricwheelchairsusa.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
CONTACT US
You can call our customer support team from 9am-6pm EST Monday-Saturday at (800) 682-9444.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@electricwheelchairsusa.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 1123 N. Eutaw St. Suite 206 Baltimore, MD
We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about electric wheelchairs or mobility scooters, why you should get one, what they are, how they work, and when the best time to get one is, check out our mobility comparison guide, our electric wheelchair buying guide, or our mobility scooter buying guide.
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We believe that you deserve the best prices online and we work hard to do ensure of that. If you see another online website that has a lower price than us within 6 months of your date of purchase, please let us know and we’ll be happy to refund the difference to your original payment method. Simply email us the link at info@electricwheelchairsusa.com to the exact product and brand from our website and also the link from our competitors website so we can inspect the pricing and we will review your submission and apply a credit if it qualifies for one.
Our Low Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Low Price Guarantee must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Explore Our Financing Options at Electric Wheelchairs USA
At Electric Wheelchairs USA, we're committed to making our products accessible and affordable for everyone. That's why we offer a range of financing options to suit different budgets and financial situations, including Klarna, Shop Pay (in partnership with Affirm), and our newest addition, PayTomorrow.
Our Financing Providers:
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Klarna: A leading European bank, Klarna provides smooth and flexible payment solutions. With Klarna, you can select an installment plan that fits your financial situation.
Note: Monthly financing through Klarna is issued by WebBank, member FDIC. For California residents, loans are made or arranged pursuant to a California Financing Law license. For more information, please visit our Klarna financing page.
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Shop Pay: In partnership with Affirm, Shop Pay offers you the option to pay in installments, making it easier to budget for your purchase. This option provides a transparent and straightforward way to spread your payments over time.
- PayTomorrow: A convenient financing option that offers straightforward pricing, quick application process, and automatic payments. PayTomorrow is designed to make financing easy and accessible, without affecting your credit score when you apply. For more information, please visit our PayTomorrow financing page.
How to Apply for Financing:
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Add to Your Cart: Select the product(s) you wish to purchase and add them to your cart.
2. Proceed to Checkout: After selecting your items, go to the checkout page.
3. Enter Your Shipping Details: Provide your shipping address.
4. Select a Financing Option: Choose between Klarna, PayTomorrow, or Shop Pay Installments for your financing. You will be redirected to the respective platform to complete your application.
5. Enjoy Your Purchase: Once your financing is approved, relax and anticipate the arrival of your mobility product.
Financing Terms and Eligibility:
- The terms of financing, such as interest rates and repayment periods, will vary based on the chosen provider and your creditworthiness.
- Eligibility requirements may include age, residency, and credit history checks. Please review the specific criteria of each provider during the application process.
For additional support or to explore our products, please visit our FAQ page or contact our customer service team. We're here to ensure you find the right mobility solution with a payment plan that suits your needs.
Go-Go Endurance Li Travel Mobility Scooter by Pride Mobility
Are you looking for a portable mobility scooter that offers a lithium-ion battery? How about one that is made by one of the trusted brands in the industry? Well, you have found it! Introducing the newest addition to Pride Mobility's mobility scooter line called the Endurance.
FRONT & REAR SUSPENSION:
The Endurance is very similar to Pride's Go-Go LX CTS Scooter and has a very similar design and foot print. However, one difference that makes this unit exceptional is that it comes standard with both front and rear suspension. This is something that many of our customers are interested in as it alleviates pain in the user's back and overall just creates a smoother ride.
LITHIUM ION BATTERY:
One feature that makes this transportable mobility scooter very popular is that it comes with a lithium battery. With a lithium battery, the battery is going to last about 5 times longer than a standard sealed lead acid battery. Not distance wise, but year wise or just simply the longevity of the battery.
BREAKS DOWN FOR EASY TRANSPORT:
The Endurance is also great for someone who is active and wants to take their scooter with them. It breaks down into 5 easy to manage pieces and is done so without the use of any tools. With the heaviest piece weighing just 41 lbs, most people can disassemble and transport this scooter without any problems. And reassembling is equally as easy as taking apart!
GREAT OVERALL SPECIFICATIONS:
With the Endurance, you have 2 battery options. One is the 8AH battery, which is approved for airline travel and can last up to 7.2 miles on a single charge. The other battery option is the 16AH battery which doubles the range of the battery and lasts up to 14.2 miles on a single charge. However, this battery is not approved for airline travel.
This mobility scooter also comes with an above standard weight capacity of 325 lbs , has 8" front a rear tires, has a top speed of just over 4 mph, and comes with two color choices of red or grey. Perhaps best of all, is this scooter is made by one of the best brands in the industry, Pride Mobility, which also has one of the best warranties in the industry which includes 1 year of in home service!
Pride Mobility Go-Go Endurance Li Benefits & Features:
- 325 lb. weight capacity
- Standard 8 Ah airline-safe* lithium-ion battery pack or upgrade to the 16Ah MAXX** battery box for additional range
- Maximum speed up to 4.2 mph
- 48.25” turning radius
- Up to 7.2 miles (8Ah*); Up to 14.4 miles (16Ah** MAXX) per charge
- 17”x17” or 20”x18” swivel seat with flip-up, height and angle adjustable armrests
- Pride’s front and rear suspension CTS Suspension provides a smooth, comfortable ride over varied terrain
- Delta tiller with ergonomic wraparound handles lets you operate the scooter and rest your wrists
- Feather-touch disassembly permits simple frame separation with only one hand and easily disassembles into five super lightweight pieces
- High-intensity LED headlight on tiller
- Off-board charger port conveniently on your tiller
- Pride’s exclusive black, non-scuffing tires
- Includes two sets of easily changeable Garnet Red (matte) and Euro Grey colored shrouds
***FDA Class II Medical Device
* Note: Transport of this item on commercial aircraft is subject to federal regulations and airline policy. Please consult your airline prior to your flight to ensure your Go Go® Endurance and its lithium-ion batteries are permitted.
** Does not meet airline requirements.
| Max Speed | 4.00 mph |
|---|---|
| Scooter Disassembles: | Yes |
| Scooter Drive Range: | 7.20 miles |
| Heaviest Piece: | 40.75 lbs. |
| Suspension | Yes |
| Seat Widths: | 17"/20" |
| Delta Tiller: | Yes |
| Quick-Ship: | No |
| Weight Capacity: | 325 lbs |
| Turning Radius: | 48" |
| Ground Clearance: | 3.25" |
| Max Seat to Ground Height: | 22.75" |
| Lowest Seat to Ground Height: | 21.25" |
| Max Seat to Deck Height: | 17.75" |
| Multiple Seating Options: | No |
| Height Adjustable Seat: | Yes |
| High-Back Seat: | No |
| Armrest Options: | Flip-Back |
| Flip-Back Armrests: | Yes |
| Wheel Type: | Four Wheeled |
| Front Wheel Size: | 8" |
| Rear Wheel Size: | 8" |
| Air-Filled (Pneumatic) Tires: | No |
| Overall Width: | 20.5" |
| Overall Length: | 42" |
| Transportable/Collapsible: | Yes |
| Foldable: | No |
| Battery Type: | 16AH |
| Batteries Included: | Yes |
| Larger Battery Option: | No |
| Drive Type: | Rear-Wheel Drive |
| One-Hand Operation: | Yes |
| Basket Included: | Yes |
| Headlight: | Yes |
| Extended Base: | No |
| Weight Without Batteries: | 76.00 lbs. |
| Battery Pack Weight: | 8.00 lbs. |
| Expedited Shipping Available: | Yes |
| Charging Port Location: | Battery Box |
Warranty Information for the Pride Mobility Go-Go Endurance Li
For the lifetime of your product from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship: Structural Frame Components, including:
•Main Frame - Fork - Seat Post - Tiller Frame
TWO-YEAR LIMITED WARRANTY
For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:
•Transaxle
•Brake
•Bushings
•Bearings
•Motor Brake (electronic function ONLY)
Also, electronic assemblies including:
•Electronic Controllers
•Chargers
•Harnesses
•Any Other Electrical Subassembly
SIX-MONTH WARRANTY
The battery is covered by a separate six-month warranty, provided by the battery manufacturer. The batteries are not warranted by Pride.RECONDITIONED UNITS WARRANTY
All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase.
WARRANTY EXCLUSIONS This warranty does not extend to those items which may require replacement due to normal wear and tear.
•ABS Plastic Shrouds
•Motor Brushes
•Upholstery and Seating
•Brake Pads
•Tires and Tubes
•Fuses/Bulbs
•Circumstances beyond the control of Pride
•Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products
•Repairs and/or modifications made to any part without specific consent from Pride
Exclusions also include components with damage or failure caused by:
•Contamination
•Abuse, misuse, accident, or negligence
•Battery fluid spillage or leakage
•Use other than normal design specifications
•Improper operation, maintenance, or storage
NOTE: If there is an increase in the operational noise level in the transaxle, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.
Our goal is to keep the ordering process as simple as possible. Shipping times vary between 1-3 business days on most orders and your item will be delivered in 3-10 business days after the order has been shipped.
Please read through this order guide so you know what to expect once you place an order with us.
Order Confirmation:
Once your order is placed with us you will receive a notification and confirmation email with all your order details. If you receive your confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card. We will then submit your order to our transit team to reach out to our supplier and/or warehouse manager to ensure that your item is still in stock for immediate packaging and shipping. If for some reason your item happens to be out of stock or on backorder, we will void the pre-authorization and reach out to you via e-mail. If the item(s) for your order become available for shipping within 4 days, we will process the charges and submit the order for shipment.
Shipment process:
Upon receiving your order we will vary the stock level of your item and proceed with processing your card within 7 days from the date of your order. Once tracking numbers are available we will issue those to you through email to the email you provided at the time of your purchase. If for some reason you do not receive the tracking information from our team within 8 days of your order, do not hesitate to reach out to us at info@electricwheelchairsusa.com.
Damages:
Upon delivery please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make note of it when signing for delivery, or simply refuse delivery all together and it will be sent back to our supplier. If there is any concealed damage, please contact us immediately and send photos of the damage to info@electricwheelchairsusa.com. We will get in touch with the manufacturers on your behalf to process any claims.
Returns
- Our policy lasts 30 days. The unit must be returned back to the manufacturer within 30 days of purchase.
- If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
- To be eligible to return your item, it must be unused and in the same condition that you received it. It must also be in the original packaging.
- If the product is damaged or shows signs of use, you may be responsible costs to repair the item to return it to new and sellable condition.
- All refunds are subject to paying the return freight shipping costs along with a 25% restocking fee.
- Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer. You must contact Electric Wheelchairs USA to initiate the return.
- There are certain situations where only partial refunds are granted (if applicable).
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 days.
Refund amount will be for your total purchase amount minus shipping costs and a 25% restocking fee.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company as it may take a little time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@electricwheelchairsusa.com.
Clearance items
Only regular priced items may be refunded, unfortunately clearanced items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@electricwheelchairsusa.com or call us at: 1-800-682-9444.
Shipping
To return your product, a sales rep will send you the shipping instructions as they vary from product to product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
When returning your unit, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Restocking Fee
Returned products will require a restocking fee of up 25% of the original purchase price. Customer must also pay for all shipping costs associated with the purchase and return.
Cancellations:
Any order that gets cancelled after 24 hours is subject to a 10% admin fee, whether or not your order has shipped. If the order has left one of our warehouses, you (the buyer) will also be responsible for the return shipping fees as well.
We Are Electric Wheelchair and Mobility Scooter Experts.
We’re not a huge, nameless corporate giant. When you call Electric Wheelchairs USA, a friendly mobility specialist will pick up the phone and answer any questions that you may have. We are passionate about the products we sell, whether it be Portable Motorized Wheelchairs, Foldable Motorized Wheelchairs, 4 Wheel Electric Scooters, 3 Wheel Electric Scooters, or Mobility Accessories. We are also very passionate about our customers and we guarantee that you will get the attention that you deserve, no matter what questions or concerns you may have. Our goal is to be the most customer-centric brand in the Mobility Industry. Our customers include the elderly, disabled, obese, or simply anyone who is wanting to regain their mobility and independence so they can enjoy life just like everyone else.
OUR COMMITMENT TO YOU
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World-class customer service.
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FREE shipping to the lower 48 USA on every order and no sales tax outside Maryland.
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Every Mobility Product comes 95% assembled with very little assembly required.
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We guarantee that our prices are the lowest online.
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We have been in business since 2013 and have thousands of satisfied customers, see what they had to say here!
Our Mission: "Get Your Freedom Back"
At Electric Wheelchairs USA, our mission is to help you regain your independence and enjoy the freedom you deserve. Our products have allowed disabled, obese, and elderly people get moving again. We believe mobility scooters and electric wheelchairs have made revolutionary technological improvements which have allowed people to move around town and experience life like they never thought possible. With the increasing popularity of the electric wheelchair and mobility scooter, everybody's specific needs can be met.
We provide the following value-added benefits with every order:
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100% Secure Shopping
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We Value Your Privacy
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Trusted Brand Names
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Authorized Online Dealer
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Best Return Policy
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Free Shipping Every day
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Low Price Guarantee
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Satisfaction Guarantee
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Courteous Sales Experts
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Lucrative Affiliate Program
WORRIED ABOUT PRICE?
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We are an authorized dealer for our suppliers and we ship directly from their warehouse.
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With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
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We offer fast free shipping zero taxes anywhere except for Maryland, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout.
We understand buying an electric wheelchair or mobility scooter is a significant investment so we want to make the buying process is as easy as possible for you.
Go ahead and place your order today and if you have any questions give us a call or email us at info@electricwheelchairsusa.com.
MEET THE FOUNDER
The owner, Robert, started Electric Wheelchairs USA to help those who want to become mobile and regain their independence, no matter if they are older, are healing, have an injury, a disability, or suffer from obesity.
In 2013, Robert was introduced to electric wheelchairs when his next door neighbor Leroy broke his hip and was not able to walk. He needed help getting around because Leroy lived an active lifestyle and he did not want to give up, so Robert was determined to find a solution to give Leroy his independence back.
Robert was raised by his mother and came from a single parent home. Knowing that, Leroy took Robert under his wing while he was growing up and the two became very close and formed a special bond.
Read the whole story of how Leroy had a huge impact on Robert's life.
Up until this point, Robert had didn't know much about mobility scooters or electric wheelchairs. He did some research online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about power chairs and electric scooters. He decided to start a brand new website called electricwheelchairsusa.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place.
Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.
CONTACT US
You can call our customer support team from 9am-6pm EST Monday-Saturday at (800) 682-9444.
You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."
You can email our customer support team: info@electricwheelchairsusa.com and we will reply within 1-2 hours during regular business hours.
You can write to us: 1123 N. Eutaw St. Suite 206 Baltimore, MD
We hope you enjoy our mobility products as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.
If you want to learn more about electric wheelchairs or mobility scooters, why you should get one, what they are, how they work, and when the best time to get one is, check out our mobility comparison guide, our electric wheelchair buying guide, or our mobility scooter buying guide.
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We believe that you deserve the best prices online and we work hard to do ensure of that. If you see another online website that has a lower price than us within 6 months of your date of purchase, please let us know and we’ll be happy to refund the difference to your original payment method. Simply email us the link at info@electricwheelchairsusa.com to the exact product and brand from our website and also the link from our competitors website so we can inspect the pricing and we will review your submission and apply a credit if it qualifies for one.
Our Low Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Low Price Guarantee must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Explore Our Financing Options at Electric Wheelchairs USA
At Electric Wheelchairs USA, we're committed to making our products accessible and affordable for everyone. That's why we offer a range of financing options to suit different budgets and financial situations, including Klarna, Shop Pay (in partnership with Affirm), and our newest addition, PayTomorrow.
Our Financing Providers:
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Klarna: A leading European bank, Klarna provides smooth and flexible payment solutions. With Klarna, you can select an installment plan that fits your financial situation.
Note: Monthly financing through Klarna is issued by WebBank, member FDIC. For California residents, loans are made or arranged pursuant to a California Financing Law license. For more information, please visit our Klarna financing page.
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Shop Pay: In partnership with Affirm, Shop Pay offers you the option to pay in installments, making it easier to budget for your purchase. This option provides a transparent and straightforward way to spread your payments over time.
- PayTomorrow: A convenient financing option that offers straightforward pricing, quick application process, and automatic payments. PayTomorrow is designed to make financing easy and accessible, without affecting your credit score when you apply. For more information, please visit our PayTomorrow financing page.
How to Apply for Financing:
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Add to Your Cart: Select the product(s) you wish to purchase and add them to your cart.
2. Proceed to Checkout: After selecting your items, go to the checkout page.
3. Enter Your Shipping Details: Provide your shipping address.
4. Select a Financing Option: Choose between Klarna, PayTomorrow, or Shop Pay Installments for your financing. You will be redirected to the respective platform to complete your application.
5. Enjoy Your Purchase: Once your financing is approved, relax and anticipate the arrival of your mobility product.
Financing Terms and Eligibility:
- The terms of financing, such as interest rates and repayment periods, will vary based on the chosen provider and your creditworthiness.
- Eligibility requirements may include age, residency, and credit history checks. Please review the specific criteria of each provider during the application process.
For additional support or to explore our products, please visit our FAQ page or contact our customer service team. We're here to ensure you find the right mobility solution with a payment plan that suits your needs.
Hear From Our Customers...
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QUESTIONS & ANSWERS
Ask a Question-
Can you tow a doggy cart behind this
Thank you for reaching out. This scooter comes with an accessory hitch which will allow you to attach various accessory. One thing you have to ensure the hitch is compatible with the cart. The hitch size is about 1" x 1". If you have further question please reach back to us at 800-682-94444.
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Does medicare cover this ?
Hi! Thank you for the question. Unfortunately, we do not. However, we do offer financing.
If you have any other questions, or if you need help selecting a product that fits your needs, please give us a call at 800-682-9444. We are here 7 days a week from 8AM to 8PM EST.
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